Centralized Warranty Processor (Monroe, LA)

Centralized Warranty Processor - Monroe, LA


Responsibilities

This individual creates, researches, processes, maintains and records warranty claim information for multiple warranty providers.

Essential duties include but are not limited to:

  • Creating claims with various manufacturers for reimbursement of costs associated with warranty repairs on company supported equipment.
  • Working with service departments to ensure all information needed to successfully create and process warranty claims is provided.
  • Communicating with departments any issues impacting full claim reimbursement and aiding in resolving those issues.
  • Notify appropriate branches/departments of pending warranty parts returns, including distribution of necessary documentation.
  • Maintains log of claim performance.
  • Adhere to published process guidelines for each warranty provider.
  • Performing other duties as directed by Centralized Warranty Manager.

Qualifications

Previous warranty processing experience is a plus but not required

Strong attention to detail with the ability to research and resolve accurately and efficiently.

Strong computer skills including but not limited to proficiency with Microsoft Office Suite

Basic knowledge of accounting practices

Good communication skills

Ability to manage fluctuating work loads


Have a question? Email: careers@scottcompanies.com


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